Mercy Wairimu Kariuki woke up on the morning of February 8, 2022, to a stream of alerts showing that KES 4.4 million ($34,000) had been withdrawn from her Diamond Trust Bank (DTB) account overnight, two days after fraudsters hijacked her phone line in a SIM swap she had already reported and believed had been resolved.
On June 18, Kenya’s High Court ruled that both Diamond Trust Bank and…
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