For the first time, more Safaricom customers now rely on its M-Pesa mobile money service than on its traditional mobile network, signalling a major shift in the company’s business model.
In the six months to September (H1 FY26), Kenya’s biggest telco reported 37.9 million one-month active M-Pesa users, compared with 37.5 million mobile subscribers, per its latest investor presentation….
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